Configure Prescription Details

Repeat Prescriptions

Please Note: To avoid error and the risk of mistakes, we are unable to accept repeat prescription requests via the telephone. 

Patients on long-term regular medication can order repeat prescriptions in a number of ways:

NHS App - we also recommend that patients self-register for the NHS App online (which connects to practice online services) via the link above, where you can see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.

By Email – to including your full name, date of birth, items and dosage required and where you wish to collect the prescription from. Please do not use this e-mail address for general enquiries.

Online – with SystmOnline. You will need to set up a personal account to be able to order repeat prescriptions online.

Prescription Box in reception - using your prescription counterfoil (the perforated right hand side) you can mark the items you require, and then place your request in the wooden box in the Practice entrance.   

Please allow at least 5 working days for repeat prescriptions to be processed by us and remember to take weekends and bank holidays into account.

Most chemists will take a further 5-7 days to prepare your prescription at their end for you to collect your medication from them.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we send your prescription directly to your chosen (nominated) pharmacy saving you the need to come to the surgery to collect it.

To get your prescription sent to your nominated pharmacy you will need to notify us via email, in reception or via the NHS app.

For more information please click here.

Medication Reviews

Patients on repeat medication will be asked to have a consultation (face to face or over the telephone, where appropropriate) with either a doctor, nurse practitioner or clinical pharmacist at least once a year to review these regular medications.



Electronic repeat dispensing (batch prescriptions)

If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat prescriptions. This means you won't have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

For more information please click here.

Other useful information

  • Please note that we do not issue prescriptions that are ordered more than two weeks early. If you are going on holiday please note on your request how long you will be away for and we can discuss the request with your GP.
  • The practice does not dispense but there is a Lloyds Pharmacy right next door and a number of others nearby (see link below for more information).

Our Prescribing co-ordinators, are available for enquiries 9.30am to 4pm only on 01271 314222.

Over The Counter Medication

Your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns, even if you qualify for free prescriptions.

Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need. Please help the NHS to use resources sensibly.

Please click here for more information on over the counter medicines.

Pharmacy First