Welcome to Brannam Medical Centre
We are a forward thinking patient centred practice offering continuity of care for all patient groups. We are one of the region's leading training practices with a diverse skill mix of highly valued healthcare professionals and support staff. We aim to offer excellent accessibility for both your long term care and more urgent medical needs.
20th August 2020 at 1pm, Brannam Medical Centre’s Computer and phone lines will be down for up to 1 hour for maintenance. During this time you won’t be able to contact the surgery, we apologise for any inconvenience. We aim to have the changes made as swiftly as possible.
From Monday 15th June, it will be compulsory for all patients to wear a face covering when entering the surgery to prevent the spread of COVID-19 and to follow the social distancing guidance. Please see our latest news section for more information.
The surgery still remains closed to ALL but Pre-bookable appointments where the clinician has asked you to come in. Do not come to the surgery to book an appointment or to order your prescriptions.
We have eConsult set up to for patients to contact their doctor. The link is below.
We are no longer taking clinical enquiries through our enquiries email.
If you want to ask your doctor a question about your condition or for some clinical advice please click the image below and fill in an eConsult form. A doctor will get back to you within 24 hours.
You can now receive help, advice and treatment for your health problems at a convenient time for you.
Patients can access safe and efficient advice for lots of health conditions and symptoms on our eConsult website 24/7.
If you need further advice or think you may require treatment you can now consult with your GP online! All you need to do is fill out a simple form about your problem and a GP will get back to you within 2 working days.
You can also request further sick certificates (sick notes), discuss recent tests or get help for other administrative issues at a time that is convenient for you.
Your GP will email you back within 2 working days unless a different method of contact is more appropriate. Please ensure you have provided your email address so your GP is able to get back to you.
Your completed form will be sent to your registered GP unless they are unavailable. If your registered GP is absent your form will be forwarded to an available GP who will get back to you within 2 working days.
You are unable to book appointments or order repeat medications via eConsult, however you are able to do this online by registering with SystmOnline and using the buttons at the bottom of this page.
Please note - eConsult is not suitable for emergency or severe health problems.
To order your repeat medication via SystmOnline please click here or via our email please click here.
Brannam Medical Centre Prescription update during the pandemic
- Unfortunately we are not able to offer a delivery service for medication. If you are in receipt of the Vulnerable Patient letter from the NHS, please follow the instructions in the letter. The advice is still to ask a friend, relative or neighbour to collect if for you.
- If you have requested a prescription from us, please be assured that we will get it done and sent electronically to your chosen pharmacy. Our phone lines are extremely busy at the moment so please avoid calling us to simply see if your prescription has been processed.
- Please DO NOT stockpile medications. This can lead to shortage of items, making it difficult for pharmacies to obtain them. Order your medication at the normal time.
Rescue packs for patients with respiratory conditions
Coronavirus Communities & Voluntary Sector Support
North Devon Council has launched a new community support hub to ensure the most vulnerable residents are not forgotten during the Coronavirus pandemic.
A new dedicated phoneline 01271 388280 and online form, via this link, are now available to those who need support who haven't already got help from family, friends, neighbours and support within the local community.
Patient Record sharing changes
We will be making some changes to how we share data, this will only be within the Barnstaple Alliance and will take effect from 29th March. For more information please read the letter attached below.
Patient Letter - Record Sharing
Coronavirus National Guidelines -Telephone Triage Appointments
Due to the current Coronavirus pandemic, all GP Practices have been advised to move to a telephone triage system to reduce the number of patients attending the practice. This means when you call the practice you will not be automatically given an appointment and we will try and deal with your problem over the phone. Please be reassured that if you do need to be seen face to face then we will arrange this. We will continue to offer urgent blood tests, investigations and referrals when required. If you have a new persistent cough or temperature please use 111 online or visit www.Gov.uk for the most up to date information and advice. You must not attend the Practice if you have these symptoms. Thank you for your patience and understanding.
Stay at home to stop coronavirus spreading
Everyone must stay at home to help stop the spread of coronavirus.
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Get the latest NHS information and advice about coronavirus (COVID-19), a new illness that affects your lungs and airways.
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus - guidance and support
Government information and advice.
Links to more information about coronavirus
Links to government advice, information for health professionals and advice for other parts of the UK.
CLOSURE OF CAR PARK
FROM 3rd FEBRUARY TO OCTOBER
Building work on our extension to the medical centre will start on 3rd February and continue through until October. During this period the car park will be significantly reduced in size to accommodate plant for the builders. It will be closed to all patients for Health and Safety reasons. Parking will only be available for the doctors in order for them to carry out home visits. There is a large public car park adjacent to the medical centre. We also ask patients not to park on the turning circle in front of the pharmacy as this should be kept free for emergency ambulances. We apologise for the inconvenience.
Better for you, Better for Devon Survey
The NHS and local authorities in Devon, Plymouth and Torbay are working together to improve the health and wellbeing of local people.
Help shape the future for health and care in Devon by sharing your views as part of a major engagement programme.
Following the publication of the national NHS Long Term Plan, Devon is developing a local version of the plan, called Better For You, Better For Devon.
The plan will make sure we are fit for the future, providing high-quality care and better health outcomes for people and their families, through every stage of life.
Thank you for sharing your views.
GP Patient Survey
The 2019 National Patient Survey results are in......
To see how Brannam Medical Centre scored please click here. Thank you very much to all the patients who completed the survey.
Register with us
If you would like to join our practice you can collect a registration form from the surgery or download the form online. Click here to find out more
How are we doing?
Your feedback is extremely important to us as we are always trying to improve the service we offer to our patients. Click here to see how you can let us know how we are doing.
For information about the surgery, helpful health information and advice you can also follow us on facebook or twitter.
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