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Noticeboard

DATE FOR YOUR DIARY - SATURDAY 23RD SEPTEMBER - FLU CLINIC

We are now taking bookings for our flu clinic which is being held on Saturday 23rd September.

We are also holding a shingles/flu clinic for those of you who are eligible for both vaccines on 23rd September.

Please contact reception on 01271 329004 to check whether you are eligible and to make an appointment.

NATIONAL PATIENT SURVEY - RESULTS

Thank you to our patients who completed the national patient survey for Brannam Medical Centre. We have now received the results and would like to share these with you. Please click here to view the results.

MJOG

We use a messaging system called MJOG which allows us to contact our patients by text and voice message. We have been using this to invite our patients in for their seasonal flu vaccinations, chronic disease recalls and also for appointment reminders.

We would like to make our patients aware that if you receive a voice message starting 'This is a message from Brannam Medical Centre' it is a genuine message from us and please listen to the message all the way through and you will be able to respond.

If you do not wish to receive messages in this way, please contact the reception team.

National Diabetes Audit (NDA): Helping to improve diabetes care

Brannam Medical Centre is taking part in an important national project about diabetes care and treatment in the NHS. Please click here for more information.

BLOOD PRESSURE APPOINTMENTS

Please remember to arrive at least 5 minutes before your appointment to give your heart rate a chance to steady. Please wear loose clothing and refrain from Caffeine and Nicotine for at least 30 minutes prior to your Blood Pressure appointment.

Latest News

Sea Sessions at Croyde Beach

Are you over 55 and suffering form mild or moderate depression and anxiety? Chill have announced a FREE (with funding from Active Devon) 8 week session down at Croyde Beach for sea sessions to naturally help lift and manage depression and anxiety. Sessions start Friday 10th July.

For more information on the sessions and how to join please visit www.chilluk.org or email mike@chilluk.org

Compulsory face coverings

From Monday 15th June, it will be compulsory for all patients entering the surgery will need to wear a face covering in order to help prevent the spread of COVID-19. Social distancing is still vital, however, face coverings are an added precaution. Face coverings should not be used by children under the age of 3 or those who may find it difficult to manage them correctly. For example, primary school age children unassisted, or those with respiratory conditions.

Coronavirus disease (COVID-19) advice for the public: When and how to use masks

Non-medical face coverings Medical face masks

Are you concerned about someone who is isolating at home?

If they do not have frineds or family nearby, One Northern Devon has a network of volunteers who can help with collection and delivery of shopping and prescriptions and phone calls for emotional support.

This is not an emergency service and the local co-ordinators are only available 9am-5pm, Mon-Fri (and not bank holidays). To assess a local volunteer across Northern Devon you can email ndht.supportathome@nhs.net or for Barnstaple support email admin@barnstapletowncouncil.gov.uk 

eConsult

eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. Take a look at the video link below for more information on using eConsult.

How to use eConsult

North Devon Sunrise

North Devon Sunrise CIC provide activities, services and events for people living across Northern Devon, including those of diverse identities such as victims of domestic violence, refugees and asylum seekers, as well as elderly BME communities and LGBT communities.

North Devon Sunrise

Patient Information Screen

To view our latest patient information leaflet please click here.

COVID-19 Study

COVID-19 can be more severe in older people, and people with underlying health conditions. At the moment, there are no specific treatments that we know definitely work against COVID-19. The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19.

To find out if you are eligible to join the PRINCIPLE trail and help the fight against COVID-19 please visit www.principletrial.org

Principle Trial

Health at Home

The coronavirus outbreak means you should only leave your home if it's essential, but it's still easy to get NHS help using your smartphone, tablet or computer. Click here for more information on accessing NHS services online.

Coronavirus - Stay in touch with loved ones

Do you have a relative or friend at NDDH? During this time of restricted visiting, you can send emails, drawings or e-cards to stay in touch with them.

Please email ndht.patientexperience@nhs.net 

Subject line: Patient Communication

Include: name of the patient, the ward they are on and your message.

The patient experience team will print and hand deliver your message to the ward.

Coronavirus - a book for children

A free digital information book explaining the coronavirus for primary school age children, illustrated by Gruffalo illustrator Axel Scheffler.

Coronavirus - A book for children

Volunteering in Barnstaple and surrounding areas

One Barnstaple is working in partnership with local statutory, voluntary and community services, community groups and residents to help coordinate the support needed in our local area during this current COVID-19 situation. If you would like to offer your time as a volunteer please sign up by clicking here.

Visiting patients during the Coronavirus outbreak.

Click here to read about the important information for visiting patients in hospital during the Coronavirus outbreak.

Charity Update

Thank you to everyone who helped us raise a massive £486 for Age Concern.

Age Concern

Go North Devon

Providing accessible and affordable services and social opportunities that will enhance mobility and wellbeing for those in need in the local community.

For more information or to book please call 01271 32886 or visit Go North Devon

Walk4Life

Want to know where to walk or know how long a walk you do regularly is? Do you want to find someone to walk with? All of this is possible and more here.

Young Carers Awareness Day 

Young Carers Awareness Day is an annual event, organised and led by Carers Trust, to raise awareness of the challenges faces by young carers and to campaign for greater support for them.

Young Carers Awareness Day

Car Park Closure

FROM 3rd FEBRUARY TO OCTOBER

Building work on our extension to the medical centre will start on 3rd February and continue through until October. During this period the car park will be significantly reduced in size to accommodate plant for the builders. It will be closed to all patients for Health and Safety reasons. Parking will only be available for the doctors in order for them to carry out home visits. There is a large public car park adjacent to the medical centre, you can use the RingGo app to pay or ask at reception if you require change. We also ask patients not to park on the turning circle in front of the pharmacy as this should be kept free for emergency ambulances. We apologise for the inconvenience.

To Vaccinate or Not to Vaccinate

To vaccinate or not to vaccinate? This question raises a great deal of discussion. To find out what a group of international scientists and experts of the immune system have to say about it, take a look at this short and informative animated video To Vaccinate or Not to Vaccinate

Cervical screen test - drop in clinic

New service being offered at North Devon District Hospital.

Are you due or overdue your smear test (cervical screen)? Pop along to the drop in clinic at Petter Ward, Ladywell Unit, North Devon Hospital on Tuesday evenings 5.30-7.30pm, starting 3rd December for 12 months.

Dementia Support Service

Get personal advice and practical support from the Dementia Support service. Find one-to-one personalised support in Devon call 0300 123 2029 or email devon@alzheimers.org.uk.

Dementia support service

Drug Alert - Emerade

The UK’s regulator of medicines (Medicines & Healthcare products Regulatory Agency [MHRA]) has received reports of Emerade pens failing to activate. This means that in some cases, the needle is not released, and the injection of adrenaline is not delivered. This alert is an update to the previous drug alert issued on 03 October 2019. For more information please click here.

Summary Care Record

Help health and care staff make better decisions about your care and treatment.

All patients have a Summary Care Record, this contains important information such as; medicines you take, allergies you have, medicines that make you ill.

For more information on adding useful information to your Summary Care Record please click here.

Barnstaple Parkrun Takeover

On Saturday 9th November 2019, Brannam Medical Centre staff volunteered again to takeover the Barnstaple parkrun as part of the joint initiative between the RCGP and parkrun to become a parkrunpractice. This links GP practices with their local parkrun and started in June 2018. Next up will be a nominated Park Run date in the New Year, where we will try to encourage as many members of staff from Brannam MC and also patients to participate as possible.

Parkrun report 9th November 2019

Barnstaple Parkrun Takeover

Are you a Young Adult Carer?

Are you a young adult carer aged up to 24 years old? 

Transitions workers have time to support some more young adult carers, please get in touch if you think you, or someone you know, is a young adult carer.

They do not have to be doing personal care, having someone in the household with an illness, disability or dependency, has an impact. There are so many ways in which we can help.

Examples of work include helping with assignments, chasing up mental health services for a parent who didn't feel supported, helping a young adult carer apply for funding for driving lessons, mediation between mum and daughter when things got really tough at home, helping find others accommodation, run training in life skills, and going for a days shopping in Exeter!!

For more information please visit www.brightfuturesdevon.co.uk or contact Abi on 01237 420141 / 07855 235550 or abim@carewise.org.uk 

Supporting Young Carers across North Devon

Carewise aims to help young carers aged 5 to 18 years to:

-Take time out from caring

-Have fun and learn new skills

-Make friends with other young carer

-Access individual support

For more information on supporting Young Carers please call 01237 479380 or email enquiries@carewise.org.uk or visit www.carewise.org.uk 

Organ Donation Law is Changing

From spring 2020, organ donation in England will move to an 'opt out' system. You may also hear it referred to as 'Max and Keira's Law'.

This means that all adults in England will be considered to have agreed to be an organ donor when they die unless they have recorded a decision not to donate or are in one of the excluded groups.

You still have a choice if you want to be an organ donor or not when you die. For more information click here.

TALKWORKS

A free, confidential, NHS talking therapy service (previously the Depression and Anxiety Service), helping you to feel better and giving you the tools and techniques to improve your mental and physical wellbeing. For more information visit www.TALKWORKS.dpt.nhs.uk or call 0300 555 3344.

Mindfulness for Recurrent Depression

The AccEPT clinic is offering Mindfulness Based Cognitive Therapy (MBCT) courses in Barnstaple and are now accepting self-referrals. MBCT is for people who have a history of recurrent depression but are currently well and wanting to find ways of preventing relapse. For more information please click here.

Barnstaple Parkrun Takeover

On Saturday 18th May 2019, Brannam Medical Centre staff volunteered to takeover the parkrun as part of the joint initiative between the RCGP and parkrun to become a #parkrunpractice. This links GP practices with their local parkrun and started in June 2018.

Parkrun report 18th May 2019

Barnstaple Parkrun Takeover

Complete the Cycle

Complete the Cycle is the first national recycling and recovery scheme for respiratory inhalers. New research shows that 58% of people in the UK are putting their used inhalers into their home waste bin, where it can end up at landfill or being incinerated. Complete the Cycle is an easy and convenient way to recycle your inhalers. The nearest Complete the Cycle pharmacies are Tesco Extra, Boots High Street and Boots Roundswell. For more information please click here.

Charity Update

Thank you to everyone who helped us raise a massive £614.53 for Go North Devon.Go North Devon cheque

The Mooring

The Mooring at Braddon House (St. John Ambulance site), Barnstaple offers out of hours mental health support to anyone aged 16 or over. Open 6pm - midnight, Thursday to Sunday. No appointment or referral needed. To contact The Mooring call 07850927064 or email devonbarnstaple.mhm@nhs.net

Charity Update

Thank you to everyone who helped us raise a massive £614.53 for the Freedom Centre.

Freedom centre cheque

New phone system

The automated options when you call will have changed, however you can still use the Dr's receptionist's direct dial if you need to contact them directly.

01271 314201 - Dr Waterfall and Dr Deacon

01271 314202 - Dr Hassall

01271 314204 - Dr Matthews

01271 314205 - Dr Chesworth

01271 314206 - Dr Tolhurst and Dr Street

01271 314207 - Dr Parkinson

01271 314208 - Dr Smit and Dr Bond

01271 314209 - Dr Stewart

01271 314216 - Dr Marquiss and Dr Duncan

Reducing Your Fire Risk

Improved Access Service

Early morning, evening and weekend appointments now available for North Devon Patients.

As you may have heard, nationally GPs are being asked to offer their patients appointments outside of normal hours.  The aim of the GP Improved Access Service is to make it easier for people to get an appointment at a time that suits them. This includes early morning, evening and weekend appointments.

In North Devon, a collaboration of local GPs have come together to provide this service for North Devon patients.

From 1st October 2018, patients will be able to book face to face or telephone appointments at one or more  surgeries to see or speak to either a GP or practice nurse or other health professional in the evenings or at weekends from:

08.00am to 08.30am - Monday to Friday

18.00pm to 20.00pm – Monday to Friday

09.00am to 12.30pm - Saturday

09.00am to 12.00pm - Sunday

This new scheme is an extension of the usual GP practice services that patients across North Devon will be used to – it is not a walk-in or urgent service.  Patients will still need to contact their practices directly to make an appointment. For more information on appointments and how to book please click here.

Free Wi-Fi now available

Free Wi-Fi is available at Brannams, so you can access the internet for free, while you wait for your appointment. You can look up health information, download health apps and browse the internet. We do ask when using the Wi-Fi services in our waiting rooms that you use these services quietly and be considerate to other people. To learn more about setting up Wi-Fi to your mobile device please click here.

Join the Parkrun family

We are proud to be a Parkrun practice. Parkrun is a FREE weekly timed event where you can walk, jog, run or volunteer or simply come along and support. Every Saturday 5k at 9am Rock Park for ages 4+ and 2k every Sunday at 9am Rock Park for children 4-14 years. For more information please visit www.parkrun.org.uk/barnstaple 

Walking for Health

Want to get more active? Join Barnstaple's Walking for Health. Every Thursday from Litchdon Medical Centre for 30 minutes (plus a 60 minute option). For more information contact Anita Griggs on 07979475579 or info@vistawellbeing.org.uk or www.walkingforhealth.org.uk 

General Data Protection Regulation (GDPR)

From May 25, 2018, the new mutually agreed European General Data Protection Regulation (GDPR) comes into force. Strict rules mean companies will not be allowed to collect and use personal information without the person's consent. Here are the links to our privacy notices to give you more information on what we do with your information.

How we use your information for clinical care

How we use your information for medical research

How we use your information for medical screening programmes

How we use your information for legal purposes

New ChatHealth service launching across Devon

Parents and carers can now access health advice via a Health Visitor or School Nurse by text, 9-5, Monday – Friday.

There is also a separate line for young people to contact a School Nurse directly, 9-5, Monday – Friday.

ChatHealth

NATIONAL PATIENT SURVEY - RESULTS

Thank you to our patients who completed the national patient survey for Brannam Medical Centre. We have now received the results and would like to share these with you. Please click here to view the results.

Veterans' Gateway

Have you heard of veterans gateway? They are a partnership betweeen The Royal British Legion, Poppyscotland, SSAFA, the Armed Forces charity, Combat Stress and service provider Connect Assist. Vetrans' Gateway is for any ex-service personnel and their families looking for advice or support - whatever they're dealing with. For more information, visit https://www.veteransgateway.org.uk/

National Diabetes Audit (NDA): Helping to improve diabetes care

Brannam Medical Centre is taking part in an important national project about diabetes care and treatment in the NHS. To take part, we will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. For more information, please take a look at the National Diabetes Audit leaflet here.

Make sure your child is protected and up to date with their childhood vaccines... 

Putting the Dragon to Bed

Our reception manager Rebecca has put together this document on the role of the receptionist and why you may be asked further questions regarding your appointment.

Please Click Here

See Hear Centre

Getting older? Finding it harder to hear? For more information phone 01271 373236 or 07831 515809, email seehearnd@livingoptions.org or visit www.livingoptions.org

Voice messaging system

We use a messaging system called MJOG which allows us to contact our patients by text and voice message. We have been using this to invite our patients in for their seasonal flu vaccinations, chronic disease recalls and also for appointment reminders.

We would like to make our patients aware that if you receive a voice message starting 'This is a message from Brannam Medical Centre' it is a genuine message from us and please listen to the message all the way through and you will be able to respond.

If you do not wish to receive messages in this way, please contact the reception team.

Where To Go If Your GP Surgery Is Not Open

There are four options available to you, depending on your symptoms. Think carefully before dialling 999 or going to A&E.

Where to go when your GP Surgery is not open

Clinical Pharmacist

We have Rachel Nestel, our Clinical Pharmacist working at Brannam Medical Centre. Rachel will be working alongside our GP and nursing teams on issues to do with medication on Mondays, Wednesdays and Fridays. For more information go to; What is a Clinical Pharmacist?

Cancer Care Car

The 'Cancer Care Car' is a service available to patients who are attending the Hospital for appointments for oncology or cancer related appointments.

For more information on this service visit the 'Go North Devon' website: https://www.gonorthdevon.co.uk/cancercarecar.php

Local Shared Care Record

Many people think that their GP health record is available to all healthcare professionals involved in their care, but this is not always the case. At the moment, each professional you see keeps a separate record. This can mean some important information not being communicated between health services as well as it could be. NEW Devon CCG are launching a local shared record programme that will make it possible for health professionals to view relevant information about you. This practice is part of the local shared care record initiative. For more information please visit NEW Devon CCG

Electronic Prescription Service (EPS)

Prescriptions will now be sent to your nominated pharmacy electronically (EPS) instead of having your paper copy. This will not affect the way you collect your medication or how it is delivered to you. If you would like to OPT OUT of this change please contact the surgery.

  

Live Chat

Do you find it difficult to talk about your healthcare?

Live Chat is for anyone who wants to access information about their local health services, share experiences, give feedback or get in touch. Find out more about Live Chat.

Use of Third Party Mailing Organisations

We use a secure print and mailing company, Imail, to handle bulk mailing to our patients such as the invitations to attend flu clinics. This provides a print and mailing service for Local Government, GPs, Schools, Exam Boards and Banks, etc, throughout the UK. Imail guarantees the security of your data and meets with the terms and conditions of the Department of Health Information Governance Assurance Statement. The records provided will only contain enough data for them to provide the mailing service and all patient data is deleted 28 days days after the mailing. If you would prefer not to be invited to clinics in this way please let us know

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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