You can book routine appointments with your doctor in three ways: online, over the phone or at reception.
- Online - you can view, book and cancel routine appointments online. It is a simple and easy system to use, and especially useful during those times when the telephone lines are busy or the practice is closed. If you wish to sign up for this service please visit the surgery and ask for your online appointments login details.
- Telephone - our doctors operate personal lists to ensure continuity and consistency of care, and each list is supported by a personal receptionist. You can make an appointment by calling your doctor's receptionist or the general enquiries line (01271) 329004.
Dr Bond / Dr Smit
Dr Deacon / Dr Coberman
Dr Stewart / Dr Carlino
Dr Tolhurst / Dr Street
Please be aware that all incoming and outgoing telephone calls at the surgery are recorded. All recordings are stored securely and accessed only for patient care and training purposes.
Our doctors usually hold surgeries on the following days:
Dr Bond Mon am, Thurs & Fri Dr Chesworth Daily (excl Tues pm & Fri pm)
Dr Smit Mon, Tues & Weds Dr Cormack Daily (excl Mon am & Thurs am)
Dr Deacon Mon, Tues & Thurs Dr Hassall Daily (excl Tues am & Thurs pm)
Dr Coberman Weds & Fri Dr Matthews Daily (excl Tues pm & Thurs pm)
Dr Carlino Tues, Wed am, Fri am Dr Stewart Mon, Weds pm & Thurs
Dr Tolhurst Mon, Thurs pm & Fri Dr Shuhaiber Daily (excl Mon & Thurs pm)
Dr Street Tues & Weds Dr Parkinson Daily (excl Weds pm & Thurs pm)
The duration of an appointment depends on the treatment you receive but as a rough guide, a routine appointment with the doctor is for 15 minutes and for one person. Medical examinations and minor surgery require 20- 30 minutes.
If you know that you will require a longer appointment please tell the receptionist when booking.
If you feel the doctor can help you with advice over the telephone please speak with the receptionist who will ask for your contact number and take a brief message. The doctor will return your call at a convenient time.
If you cannot attend an appointment for any reason please inform us as soon as possible on (01271) 329004 to allow us to give the slot to someone else.
Please ring for results after 2.30pm, as results are not received by the Medical Centre until later in the morning.