Pat has been with the practice since 1991. She started as an evening receptionist, moved on to become Dr Bunney’s receptionist and now works part time as our practice Secretary. Pat deals with all the referrals made by the doctors within the practice, and has the tough task of listening to the often lengthy dictations. Pat is often known as the ‘mother’ of the practice, looking after all the staff.
Outside of work Pat enjoys socialising, travelling, being with her grandchildren and is an avid rugby fan.
Trudi joined the reception team in August 2016 working as part time receptionist to Dr Smit and Dr Bond. Trudi has since changed job roles and works alongside Pat as our practice secretary and also provides support to the admin team.
When she is not at work, Trudi likes to spend her time with her friends and family. She also enjoys swimming, walking the coast path, photography and rowing with her crew in a Pilot Gig Boat.
Heather joined the team in 2008 as our Data Administrator. She deals with all the new patient records that come into the surgery and ensures that all the relevant information is summarised onto the computer for the doctors and nurses. Heather also makes sure that we are meeting our health targets and chases up the doctors to invite any patients that need to come in for outstanding follow up appointments. She is also an important member of the practice’s IM&T group dealing with all things technical.
Heather has a degree in sports therapy and outside of work enjoys playing netball and spending time with friends and family in particular her young son, daughter and husband.
Gill joined the team in February 2012 and is one of our full time Data Administrators. Gill is a Junior Sprints Coach at North Devon Athletic Club, and often spends her weekends travelling to competitions around the country with the athletes.
Sue is one of our prescribing co-ordinators who works alongside Rachel dealing with all the prescription requests that are sent into the surgery. Outside of work Sue enjoys socialising with friends, reading and walking.
Rachel joined us as apprentice medical receptionist in July 2012 initially helping reception in all areas and later becoming Dr Hassall's receptionist. In November 2016 she took an opportunity to transfer roles and now works as Prescribing Co-ordinator, alongside Sue.
When she's not at work, Rachel can either be found hitting the shops or spending time on the beach.
Carol joined the team in November 2016 as a Medical Summariser having previously worked in Germany as a services school primary teacher. Carol deals with all the new patient records that come into the surgery and ensures that all the relevant information is transferred onto the computer for the doctors and nurses. She also helps out with some secretarial duties and keeps the filing in order!
Outside of work Carol enjoys travelling, crafting and baking extremely good cakes!
Chris joined the admin team in October 2018 as an Apprentice IT administrator. Chris is our leaner, educator, creator, fixer, seeker of the peace, philosopher and all round good guy.
|Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.|
Rebecca joined the practice in 2003. She is the Reception Manager and full time receptionist to Dr Stewart. She provides support to Dr. Stewart's Registrar and is also the community connector.
Outside of work Rebecca enjoys long walks with her family and their dogs, reading and cooking.
Susie joined the team as part time relief cover to the receptionists, and is now receptionist to Dr. Matthews and deputy reception manager, supporting Rebecca. Susie also schedules all the rotas to ensure we have adequate GP cover to meet the demand for appointments. She also works alongside our Immunisation Nurse, Andrea, providing administration for childhood vaccinations given at the practice. She also provides joint support to the registrars and medical students.
Outside of work Susie enjoys spending time with her family and friends, running with her dog and playing netball.
Julie has worked for the practice since 1982. She originally worked full time but since having children she has worked part time. Julie provides support for Dr Bond and Dr Smit working alongside her job share receptionist, Tracey.
Outside of work Julie enjoys, gardening, reading, walking and spending time with her family.
Sue has been with us since May 2007 and has worked for several different GPs during that time. Sue is now working in reception in a different role.
Outside of work Sue is learning to drive and enjoys nights at the local gym.
Amanda is a full time receptionist to Dr Tolhurst. Amanda has been with us since February 2008. Amanda is also closely involved in the Gold Standards Framework, providing administration for patients receiving palliative care.
Outside of work Amanda enjoys watching films, going to the theatre, reading and walking.
Steph joined the team in 2009 and works as part time receptionist to Dr Deacon and Dr Waterfall job sharing with Julia. Steph provides support to Susie, to the registrars who each spend a year working in the practice. Steph also provides administration support to Andrea, our lead child immunisation nurse, ensuring your child's vaccines are all up to date in their red books and on their records.
Outside of work Steph enjoys spending time with her husband and young daughter.
Julia joined us as a part-time receptionist in July 2012. Julia works as part time receptionist to Dr Deacon and Dr Waterfall job sharing with Steph and also job shares alongside Corinne, as receptionist to Dr Chesworth.
When Julia is not working she enjoys spending time with her family, being outside walking her dog, looking after her chickens and gardening.
Corinne joined the team in October 2009 as a part time receptionist, and is now part time receptionist to Dr Chesworth, job sharing with Julia. Corinne supports the medical students.
Outside of work Corinne enjoys walking, spending time with her grandchildren, walking Rory the cockapoo, travelling and sightseeing in the UK and the globe. Corinne also enjoys eating out and going to concerts with her co-worker.
Sarah is receptionist to the treatment room and has been with us since June 2007. Working full time, Sarah provides support to the treatment room staff and sends out numerous recalls for healthcare reviews alongside other duties. Sarah is also an important member of the Practice’s IM&T group dealing with all things technical.
Outside of work Sarah enjoys spending time with family and friends, scrapbooking, reading and travelling.
Angela works as the evening receptionist and has been with us since 2002. She ensures that all the doctor's rooms are stocked up and tidy ready for the next day and supports the Nurses and Doctors after their receptionists have left.
Outside of work Angela enjoys spending time with her family, reading, walking and cooking.
Izzy started at Brannams in November 2016 as a medical apprentice. She has completed her apprenticeship in business and administration level 2. Her main role is supporting Dr Hassall as his full-time receptionist.
Outside of work Izzy enjoys spending time with friends and family and cooking.
Tracey joined the reception team in September 2017. She works as part time receptionist to Dr Smit and Dr Bond job sharing with Julie.
Outside of work Tracey enjoys spending time with her family and friends, gardening, baking, reading and the odd bit of DIY thrown in!
Claire joined the reception team in September 2017. She works as full time receptionist to Dr Anna Marquiss. She also works alongside the child immunisation nurses providing administrative support to ensure all our young patients are fully protected and up to date with their vaccines.
Whitney started here as as Apprentice in October 2018 studying Business Administration. Alongside her studies she supports Dr Parkinson as her full time receptionist.
When Whitney is not working she enjoys going to the gym, learning and spending time with her friends and family.
Danielle started working in reception in October 2018. She is currently studying for a Level 3 Business and Administration apprenticeship. In reception she looks after the insurance reports and copying of medical reports, deals with all our out of hours (OOH) and 111 correspondence and is the main face on our front desk!
In her own time, Danielle enjoys walking her rescue greyhound and going horse riding.